Chapter events - Netherlands

On 29 March 2016, the Dutch chapter of the Service Design Network is organising an evening free of charge around IDEATION techniques.

As service design enthousiasts we use many tools and techniques to create useful and meaningful services. This evening is all about the Ideation phase of our process. How do you stretch yourself to think in new ways? Do you have tips and tricks to share? And what can you learn from others? We’ve found very experienced facilitator Maartje van Hardeveld willing to show us how she gets the most out of their ideation sessions.   

And we have a very exciting topic to work on. The Service Design Network is bringing the 9th Service Design Global Conference to the Netherlands! As the Dutch chapter of the SDN network (that's you!) we will welcome many international Service Designers to Amsterdam. We'd love to hear your ideas for how we can delight and surprise our international service design peers with an unforgettable, dutch flavoured confenrence experience.


Come and join us! Everyone with an interest in ideation and facilitation techniques is invited: service design practitioners, students, lecturers, researchers, managers, etc. There are only 25 places available.



If you plan to come to this workout, be sure to register by sending an email to: This is necessary so that you can be registered in advance for access to the Rabobank building, where this event will take place. 



18:15 Registration + walk-in
18:30 Creative Thinking - Maartje van Hardeveld.
20:30 Wrap up
20:45 Drinks


Rabobank HQ, Croeselaan 18, Utrecht

For more information contact the organisers

Marc Fonteijn & Anneke van de Langkruis

Maartje van Hardeveld
Maartje van Hardeveld - Service Design and User Research lead

Maartje van Hardeveld is Service Design and User Research lead at Rabobank. She regularly facilitates workshops for her colleagues. She will share her thoughts, tips an tricks on ideation techniques with us.