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This course is for anyone who hasn't used Service Design before and wants an energetic, hands-on and insightful introduction.

SDA will host and welcome everyone from large corporates, government and non-profit organisations that want to transform through service design.

You will gain a solid introductory understanding of design principles and the mindset that underpins service design, in particular the Design Council's Double Diamond process, using the four D's (Discover, Define, Develop and Deliver) to understand the four P's (People, Problem, Perception and Power).

Our methodology is set up so that your'e able to directly implement your learning.View our course leaflet here

Lunch and refreshments included.

Refunds will only be given if there are insufficient numbers to run the course or if you cancel your place more than 7 working days before the course start date.


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