About Zafer Bilda, PhD
Self Employed, Service Designer
10+ years experience helping businesses design new and engaging services, desirable products, and drive innovation through strategic design.
To me, service design means...
Service experience strategy, research insights, storyboards and video narratives, experience principles/ DNA, establishing an aspired/ future state customer journey
Related members From the same Chapter
Richie KennedySpotless Interactive Limited View Profile
Steven RussellViaqqio, part of the ESP Group View Profile
Accredited Master Trainer