About Yisel Ramos

Arlington, Virginia | United States

I'm Yisel (pronouced "Giselle" like the ballet). I established and lead Booz Allen's internal service design capability focused on experience design and innovation for its 23,000 employees.

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Ice hockey junkie. Frequent traveler. Rainmaker (delivery guaranteed within 24hrs of washing my car)

Creative, strategic thinker who uses the power of storytelling to create a common vision, empower, sell ideas, create momentum and gain support. Advocate of designing experience and products that create value for customers, service providers and businesses.

Yisel’s interest in Service Design

I firmly believe that marketing and service design/design thinking are intrinsically connected. I've always been fascinated by what makes people tick.

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