About XI LIU
build an innovative workplace culture using design thinking
pscu, head of employee experience
I help global organizations attract and retain top 1% of talent by reimagining and designing key moments that matter in the employee life cycle journeys. My career has progressed with increasing responsibility, driving employee engagement and cultural transformation across large organizations. I am a Service Design practioner with a niche in the intersection of Employee Experience, Talent Mananagement and Service Design.
To me, service design means...
Design Thinking helps to unleash my creative genes that I didn't know that they existed! I am discovering the power of creativity and collaboration to apply service design at work to build a more inclusive and innovative workplace.