As a service design practitioner, solving the challenges involved in designing services where someone is purely experiencing an offering that can’t be seen/touched is what attracts me to it

Varsha’s interest in Service Design

Practical Service Design , Capturing the impacts/values that it makes to an Organisation/Community /Business/Industry/. I believe that it is time to quantify the impact that service design can make & this means activating others to shift their thinking from self-value creation to a value creation chain.