About Tuuli Aalto
Service Designer at Ambientia. Futures thinking ❤️. Expert in scenario-based methods and digital service experiences.
Tuuli is passionate about... design and culture, service design methodologies, service design thinking, innovation, trends and workshop
To me, service design means...
It's a mindset that allows you to put the user in the middle. To empathize. To be a fast learner. To test. To succeed. It's also a set of methods that never forget the service provider who is as vital as the user. No matter if your designing for the private or public sector as a service designer your job is to make sure everyone is heard.