About TJ ODonnell

TJ ODonnell
Washington | United States

Service Design Senior Analyst at Fjord

TJ is passionate about... user-centred, inclusive, personas, field research, interviews, workshops, observation, roleplay, simplification, participatory approach, shadowing, well-being service, quantitative research, trend analysis and customer engagement

TJ ODonnell Service Design Lead, FJORD

There is nothing more important than creating products and services that will positively impact the world. Creative, rigorous and effective service design ensures that impact is realized.


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