About Thalis Laspias
Profile
Alpha Bank,
Customer Experience and Service Designer
I bring together experience from engineering, design and research disciplines to deliver projects that bring positive change to people’s lives and enable organisations to thrive.
To me, service design means...
I am interested in bringing together what is desirable by people with what is technologically feasible and economically sustainable in order to develop solutions that create value for people.
Thalis’s contributions
How to contribute
Touchpoint Article
How Foresight Practices Support Service Innovation
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