About Teemu Moilanen

Teemu Moilanen
Helsinki | Finland

Profile

Teemu Moilanen HAAGA-HELIA University of Applied Sciences, Research director

I'm a service development enthousiast with 20 years of experience as an consultant and academic. I have a particularly strong experience in tourism industry (airlines, hotels, stadiums, arenas & ski destinations). At LAB8 Service Experience Laboratory we are dedicated to transform client organizations to be able to create better experiences (CX & EX) using service design.

To me, service design means...

Service design in the experience economy, Measuring the impact of SD, Transformative service design, Place branding and SD, Service design process and tools.


Related members From the same Country

Johanna Hautamäki

Johanna Hautamäki

View Profile
Taina Mäkijärvi

Taina Mäkijärvi

View Profile