About Teemu Moilanen
HAAGA-HELIA University of Applied Sciences, Principal Lecturer, Consultant
I'm a service development enthousiast with 20 years of experience as an consultant and academic. I have a particularly strong experience in tourism industry (airlines, hotels, ski destinations etc).
To me, service design means...
Service design in the experience economy, Measuring the impact of SD, Transformative service design, Place branding and SD, Service design process and tools.