About Susana Spyrka

Susana Spyrka
Hagen | Germany

Creating Inspiring User Experiences and transforming companies into digital giants

Susana is passionate about... service design methodologies, user experience, transformation of culture, knowledge transfer, strategic, digital transformation, measurement system, storytelling, omni-channel, journey map, co-design sessions, customer journey and Co-creation

Susana Spyrka Marketing Expert

I´m Susana and I love to create and align experiences and strategies to delight users across different channels assuring that these are relevant for business

To me, service design means...

Service Design for me is the way to create meaningful experiences, the way to be accurate in what we offer assuring that we stay relevant for all stakeholders, specially for our customers


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