About Susan Bartlett
I am CEO at Bridgeable. I have a track record of delivering remarkable customer experiences and kickstarting cultural change within organizations. I have overseen large-scale transformation initiatives across industries.
To me, service design means...
I'm especially interested in co-creation with a wide array of stakeholders, and applying a holistic, systems-thinking lens to problem solving. I like to work at the intersection of service design and organizational change management, and technology strategy.