About Susan Bartlett
Profile
Bridgeable,
I work on complex organizational problems, especially in healthcare. I love using design to develop practical, real-world solutions that inform a broader strategy.
To me, service design means...
I'm especially interested in co-creation with a wide array of stakeholders, and applying a holistic, systems-thinking lens to problem solving. I like to work at the intersection of service design and organizational change management, and technology strategy.
Susan’s contributions
How to contribute
Touchpoint Article
“Keep a beginner’s mind. You must forget everything you think you know and really be able to be in the moment.”
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Touchpoint Article
Left Brain /Right Brain
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