About Subba Rao Pamidighantam
Service Design with inclusiveness, customer-centric and innovative approach
Subba Rao is passionate about... and customer engagement
Perceptive, commercially-astute IT professional with over 20 years’ experience leading and implementing major IT projects and services to align business to a specific Target Operating Model (TOM) both overseas and in the UK. A skilled people manager experienced in collaborating with teams and extracting best practice. Swiftly identifies company and people culture to implement methodologies that are specific to the business and team. Adept at communicating with staff and stakeholders at all levels, delivering full life cycle, high-value projects and carrying out day-to-day, 1st, 2nd and 3rd level support. Experienced in due diligence processes, project governance, transitions assessment, application management, maintenance, testing and implementation. A keen advocate of customer-centric project delivery, CRISC, ITIL EXPERT and Six-Sigma Green Belt certified.
To me, service design means...
Bringing a solution into life as a full-fledged service providing value to customers