About Stefan Draskic
Standing at an intersection of UX Design & international affairs, my tasks always included stepping into other people's shoes and trying to look at things from their perspective. I specialised in developing and maintaining a network of contacts, negotiations and event organisation and finally focused on the topic of digital identity and solutions that help acquire more online visibility.
After a while, I decided it made sense to pursue my interest in digital tools and opted for a change to UX design, where I joined my past and present skills to craft novel solutions to existing problems.
My key skills include:
- Problem analysis
- Project Brief drafting (Problem-Solution-Result loops, user stories)
- User Research (user interviews, feedback analysis)
- Creation of User Flows
- Wireframing (pen & paper and digital tools)
Tools I'm using in my everyday work:
- Adobe XD
- Atom (HTML, CSS)
To me, service design means...
Service design means walking the extra mile for the user: thinking not only of what is possible and feasible today, but also dig deep and explore novel ideas that lead to the simplification and digitalisation of workflows.