About Seul Lee
Independent [UX → Service] Designer
I’m Seul Lee, an independent UX designer (moving towards service designer) working with B2B and B2C businesses in the healthcare, finance and education industry. I’ve worked with businesses from inception designing their platforms, managing and forming teams within the organization, optimizing their operational processes and building communities. I'd like to deepen my knowledge as a service designer and want to get experience in the field of service design. Nice to meet you all!
To me, service design means...
Capturing the birds-eye-view for all touchpoints that could happen with a project/organization, including visible and invisible parts of the process.