About Serena Tonus
Hi, my name is Serena, Design Thinker and Creative Explorer.
in my area
Within my interdisciplinary team I develop service models for a wide spectrum of domains by applying user-centered and design thinking processes. I facilitate workshops and co-creation sessions with our clients. I conduct qualitative field research and I analyse both qualitative and quantitative data to identify the main and meaningful insights in order to translate them into new strategic concepts.
Serena’s interest in Service Design
So many. I could go on for hours.