About Satu Miettinen
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Satu Miettinen is a professor of service design at the University of Lapland. For several years she has been working with service design research and authored number of books and research publications in this area. Her research interests are in the areas of service design including the areas of social and public service development, citizen engagement and digital service development. She is a visiting lecturer for service design for PUC in Chile and Hokkaido University in Japan. She is PI and co-ordinator in several national and international service design research projects funded by TEKES (Finnish Fund for Innovation and Technology, European Commision Horizon 2020 MSCA RISE etc.).