About Ronan Healy
I'm the Co-founder of How Might We?, a service design agency based in Limerick, Ireland. (www.howmightwe.ie)
We’re passionate about facilitating meaningful conversations to improve employee and customer experiences and primarily do this by utilising the LEGO® SERIOUS PLAY® method.
To me, service design means...
I'm passionate about bringing the power of service design to SME's (< 50 people) and Micro-enterprises (< 10 people), both of which account for 70% of employment in Ireland. Unlike most enterprise-level corporations, I believe these smaller entities are unaware of the tremendous benefits a thriving service design culture can bring.