About Roman Schoeneboom

Roman Schoeneboom
Zurich | Switzerland

SDGC19 Workshop Facilitator Roman Schoeneboom

Roman Schoeneboom Credit Suisse AG, UX Design Systems Lead

Roman Schoeneboom is currently UX Design Systems Lead at Credit Suisse. He is responsible for managing how high quality, digitally optimised, user-centric solutions can be delivered at scale, across all global entities of the organisation via the creation of supporting tools and services, such as design pattern libraries, playbooks, and training and coaching. He is a certified facilitator for the LEGO Serious Play method, teaches at universities, writes regularly about his work and is an avid drummer.



'To Get the Right Answer Ask the Right Question'


If the problem statement is not strong enough to be the focal point of the problem-solving efforts, it will cause serious issues during the work process. Meaning: the quality of the solutions we come up with correlates to the quality of the description of the problem we're trying to solve. Workshop participants will learn how we define a problem, and where the framing sits within a design process, learn about examples and frameworks, and get their hands on framing a problem statement in 4 steps.

Roman’s contributions

How to contribute
Touchpoint Article Insights from Delivering In-house Service Design Training

Insights from Delivering In-house Service Design Training

Continue reading

Related members From the same Organisation