About Robert Grossman

Robert Grossman
CHICAGO | United States

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Robert Grossman Grappling Hook llc, Chief Service Designer
From what people tell me, I've been doing service design things for quite awhile. Now I'm doing them better.

To me, service design means...

New industry. Sustainability. Community development. Environmental. The crossover between theory and making it happen.

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Multi-talented designer with a solid experience in creative team leadership and project development. Passionate about utilizing formalized Design Thinking methodologies to create new opportunities for products and services benefiting all stakeholders, and improving lives through user-centered collaboration. Good listener who quickly gets to the heart of the problem and devises effective solutions. Known super power is getting people to open up. Diverse experience spans everything from research to interaction to business process. 



Robert’s contributions

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Community Knowledge A Conversation for Those Digging Deeper into Service Design

A Conversation for Those Digging Deeper into Service Design

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Community Knowledge A Recipe for Helping Get a New Service Going Within an Organization that Doesn’t Understand Service Design

A Recipe for Helping Get a New Service Going Within an Organization that Doesn’t Understand Service Design

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