About Rauno Pello

Rauno Pello
Tallinn | Estonia


Rauno Pello Estonian Business School, PhD Student and Research Fellow

Service design and design thinking advocate from Estonia. Implementing design thinking methods for bettering products and services, and change in organisations. Researching design in business. PhD focus on organising for design in the world on the move (process theory).

To me, service design means...

Understanding and implementing design tools and methods to solve business problems and facilitate change in organisations and management.

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