About Rauno Pello

Rauno Pello
Tallinn | Estonia


Rauno Pello Biomarket / Estonian Business School, Service Design Lead / MBA Student
Service design and design thinking advocate from Estonia. Implementing design thinking methods for bettering products and serviced and change organisations. Researching design in business.

To me, service design means...

Understanding and implementing service design tools and methods to solve business problems and facilitate change in organisations and management.

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