About Pontus Wärnestål
Halmstad University, Service Design Director, Associate Professor (PhD) and public speaker
Service Design Director and academic researcher (PhD) in Digital Service Innovation, with 15+ years of work experience with Interaction Design, User Experience Design, and Service Design.
To me, service design means...
Service Design is human-centered, holistic, and multi-modal. It's also important for the future of our world, where the infrastructures and digital platforms we design will affect and shape human lives and societies.