About Penélope Ramírez

Penélope  Ramírez
Monterrey | Mexico

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Penélope  Ramírez Accenture, Experience Designer

I'm a graphic designer and I've been working on experience design for more than 7 years. I'm passionate about user research and customer experience 

To me, service design means...

I work with digital products, however, the line between products and services is more diluted every day. Once I realize about this, my interest in service design increased. For me, service design helps you to identify further than the obvious, and this can have a huge impact not only on my projects but also solve social problems.


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