About Otso Hannula

Otso Hannula
Helsinki | Finland


Otso is passionate about... and field research

Otso Hannula Nitor, Service Designer
I'm a service designer at Nitor with interests in digital service design, co-design and Lean-Agile coaching at Nitor. I'm also finishing my dissertation on service design games at Aalto University.

To me, service design means...

My top interests are in co-design, digital services and services with digital touchpoints. By working in a digital engineering consultancy, I've gained incredible insight into the nuts and bolts of lean and agile software development. I want to help create incredible experiences that are beneficial for both our clients and their customers, but also implemented very quickly in collaboration with clients and users with technically sound solutions.

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