I have been a service designer since 2013. Right out of grad school I went to work at Lowe's Customer Experience Design. Currently at Chick-fil-A Restaurant Design Innovation team.
I'm happy to...
Go for a coffee
Show you my company
Show you my city
Contribute content
Host events in my area
I'm working on a tool that looks at how to design for behaviors within services.
I am currently working, together with a great group of people, to start the SDN Atlanta chapter.
Service Designer
Monica’s interest in Service Design
I am interested in the intersection between Service Design and Behavioral Economics.
