About Mirjana Uzelac

Belgrade | Serbia

As a Service Design and Omnichannel Director at Telenor I lead a team of 40+ people dedicated to reinventing how we deliver products and services to our customers.

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My passion is designing new products, services and consumer experiences that differentiate my company from its competition and add value to our customers. I am driven by human centered approach to innovation.I truly believe that Service Design is able to change our mindset and change our approach to everyday business, specifically how we develop products and how we put customer in the center of everything we do

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