About Michal Jerzy Steckiw
Profile
Think Design Manage Services Ltd.,
Service Design, Innovation and Program Management
I work at the crossroads of service design, design thinking, creativity and digital technologies. I have worked for both corporate and NGO sectors in the United Kingdom, Canada and Poland.
To me, service design means...
Designing and improving customer experience, digital transformation projects, customer journey mapping, customer centric organisational culture, innovation
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