About Marttiina Gilchrist
Design researcher and a service designer, currently working as a user researcher within public digital service development.
in my area
I have also undertaken research on design policy related issues and design discourse in the UK. Passionate about bridging academic and professional worlds of service design and design management.
Marttiina’s interest in Service Design
My interests include devising research plans, conducting qualitative user research, working as a part of multidisciplinary teams, designing and prototyping user centred experiences and developing user-centred design approaches, methods and tools within development of services.