About Margherita Brown

Margherita Brown
f | United Kingdom

I enjoy connecting with people to make their experiences more meaningful.

Margherita is passionate about... innovation and service design thinking

Margherita Brown Founder @ Wearout

I’m a straight forward and highly organised individual and champion creative/innovative strategies to help businesses identify gaps and resolve problems. I’m always on the lookout for something to improve through my genuine care and attention towards customer experience. 

Currently I am the founder of my own clothing rental startup, a service that aims to reduce the negative environmental impact from the fashion industry; and the waste accumulation caused by the customers. I am using service design to challenge customer consumption behaviour and to support them in the shift from owning to a collaborative fashion consumption.

To me, service design means...

Discover uncovered needs, tackle the right problem(s) and implement valuable/meaningful solution(s).

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