About Marcel Kouwenberg
My passion: making the world more user friendly.
in my area
Why? Because I believe that this will bring good things to the business but also the customers and co-workers. People demand a better outstanding service and a connection between brand and themself. Business need to meet this demands but need to see this as a push to opportunities. Be disruptive in combination with regular development. How? Take the whole user journey in mind, design the journey and translate that to an optimal combination of channels. Technology is an enabler but also a stimulator to new concepts.