About Klara Lindner

Berlin | Germany

I'm a researcher and practitioner connecting the off-grid world through adapted products and services.

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I strive to connect human-centred design with sustainable energy provision. Alongside managing Mobisol's customer experience, I joined the Research Program Microenergy Systems in 2013, investigating service design in the base-of-the-pyramid/energy context. As a certified Design Thinking Coach, I have been using various workshop settings to teach how to make Design Thinking useful for processes of innovation and change.

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Touchpoint Article

From Kilowatt-hours to Customer Experience

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