About Kirsty Marson

Kirsty Marson
Ilkley | United Kingdom

I’m a Service Design and User Research Consultant currently working at HMRC. I’ve worked across different industries in both public and private sector in lots of different roles.

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Kirsty Marson
Service Designer

Kirsty’s interest in Service Design

I’m really passionate about enabling and empowering anyone in an organisation to contribute and collaborate on designing and delivering great experiences. I’m also especially interested in the non-digital experiences people have.


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