About Kimberly Peters
Hello Everyone, I am just getting started in service design. I have been finding my way for the past 2 years, but I still have lots to learn.
in my area
My background started in marketing (15+ years). I worked for Amgen, Wolters Kluwer, McKinsey&Co, and currently with Oracle on their Marketing Cloud product designing services for their customer success organization. I am naturally an arranger of things, idea machine, includer of people, positive, and strategic, so service design is a fit! I love sticky notes, but not the best at spelling, so whiteboard is a fear I have had to overcome.
Kimberly’s interest in Service Design
I am interested learning new methods & tools to service design. This is Service Design Thinking was the first book I cracked open and it is defiantly a page turner, opened my eyes to a new way of thinking and designing.