About Katharina Gesell

Katharina Gesell
Wien | Austria


Katharina Gesell A1 Telekom Austria AG,
I am Service Designer with a strong focus on User Research & UX Design. As part of my work for a large telco provider I help to answer the right questions & develop ideas based on relevant insights.

To me, service design means...

For me service design provides a great guideline of how to approach and solve problems based on real, viable insights. And it really helps to focus on understanding and exploring a topic, which from my experience often gets a raw deal.

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