About Karen Fitzgerald

Karen Fitzgerald
Floor 6 Library Building, County Hall, Carrigrohane Road, Cork | Ireland

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Karen Fitzgerald Cork County Council, Service Designer
Hi! I'm Karen and I'm working as a service designer for Cork County Council, Ireland.

To me, service design means...

Having spent many years in IT behind a computer screen I love planning and coordinating user research and design projects covering stakeholder workshops, observation work, interviews and co-design. I do believe that our team facilitates others designing the service. We give them the tools and methods to document their insights, implement their opportunities and most importantly overcome barriers.


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