About Karen Fitzgerald
Service Designer – Cork County Council
Karen is a Service Designer at Cork County Council and a member of the Service rePublic team. With a background in Business Intelligence and a Diploma in Data Business she has a keen interest in data governance and how the data flows through the organisation. Karen has been instrumental in a number of key customer transformation projects including designing the homepage & content of www.yourcouncil.ie. Karen is a visual communicator and has the ability to see the bigger picture, in particular helping stakeholders to see their impact on the organisation; and encouraging their participation in the redesign of processes and services.