About Kai Appelberg

Kai Appelberg
Turku | Finland


Kai Appelberg Tieto Oyj, Head of Service Design
Hi. Currently running Service Design function in Tieto (Hybrid Infra). Background in project management and architecture, all in IT with various industries.

To me, service design means...

Understanding better customers and their needs via different methods and tools. Building services based on customer real needs, solving their problems in the their business landscape. On personal level, new mind-set, ways of working, methods and tools sets to utilize.

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