About Juliana Romero

Juliana Romero
Veikkola | Finland

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Juliana is passionate about... design and culture, service design methodologies, service design thinking, innovation, user experience, user journey, user-centred, employee experience, team collaboration, concept development, customer experience, Co-creation, customer journey, service design, business besign and business design

Juliana Romero Service Design Network,

Hi, I’m Juliana, a designer and community advocate committed to building experiences that connect business objectives with real human needs.


What drives my work?

✨ Uncovering insights that drive long-term impact

✨ Process optimisation & co-creation

✨ Designing purposeful experiences that connect people’s needs and environments with business goals

✨ Branding & visual communication, using storytelling to connect and drive action


With a background in service design, visual design, and customer engagement, I’ve worked across digital advertising agencies and design studios. Currently, I work as a consultant.


I’ve collaborated across industries, including circular solutions, working with organizations like The Switch, Henley Business School, Latvian Chamber of Commerce and Valmet.


Having worked across different roles, I bring a customer-centric mindset, an adaptive and resourceful approach, and a passion for driving innovation through collaboration. Let’s connect. I’d love to exchange ideas and explore ways to work together!


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