About Joseph Oliver

Joseph Oliver
Glendale | United States

First seek to understand, then establish constraints.

Joseph Oliver Wipro Digital, Partner - Service Design & Transformation

I take a hands on approach leading design and engineering teams in the creation of products and services that address the pains, gains and jobs-to-be-done of humans. Helping global brands more relevantly connect with their customers.

How? By combining strategy and business design practices with human-centered Service and UX design methodologies, driving a rapid innovation process: fail fast, learn quickly, reduce cost.

A leader and practitioner, rooted in both design-thinking and Agile SDLC, I believe that experience matters and for 20 years I have focused on those four words. I'm able to foster collaboration across the C-Suite, customers, and design & engineering teams, toward relevant and compelling human outcomes that are grounded in business metrics.

"Between the concept and execution falls the shadow." -- T.S. Elliot


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