About Joseph Oliver
First seek to understand, then establish constraints.
I take a hands on approach leading design and engineering teams in the creation of products and services that address the pains, gains and jobs-to-be-done of humans. Helping global brands more relevantly connect with their customers.
How? By combining strategy and business design practices with human-centered Service and UX design methodologies, driving a rapid innovation process: fail fast, learn quickly, reduce cost.
A leader and practitioner, rooted in both design-thinking and Agile SDLC, I believe that experience matters and for 20 years I have focused on those four words. I'm able to foster collaboration across the C-Suite, customers, and design & engineering teams, toward relevant and compelling human outcomes that are grounded in business metrics.
"Between the concept and execution falls the shadow." -- T.S. Elliot