About Jennifer Loser

Cologne | Germany

Jennifer is a service designer and founder of Morgengold – Service Design und Innovation. The past 3 years she worked for sedes|research, the Center for Service Design Research headed by Birgit Mager.

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She already specialised in service design during her studies and has experience in qualitative research, user-centred design and co-creation.


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Touchpoint Article

Behavioural Change Through Co-Creation

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