About Jennifer Jones

Jennifer Jones
Dundee | United Kingdom

I'm a lecturer at the Service Design Academy based at Dundee and Angus College in Scotland.

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I split my time between SDA & freelance as a digital media practitioner and independent researcher.

I thrive in diverse projects that focus on media education and digital storytelling, making the transition into service design after completing my PhD this year. Over the last 10 years, I have worked at intersection of action research, digital and community empowerment , with a focus on capitalizing on major events (such as Olympics and Commonwealth Games) by facilitating practice-led digital projects that support digital and media literacies. I have developed skills in film-making, citizen journalism, workshop facilitation and design, as well as interests in alternative opportunities for education - with the SDA being a natural fit to begin my new chapter.

Jennifer Jones
Lecturer, Digital Media Practitioner and Independent Researcher

Jennifer’s interest in Service Design

Service design provides me with a shared language and a supportive community to explore ways of doing things better. As an educator in a pioneering academy, it provides a space to test new ideas, methods as well as working with other passionate people who share values of inclusive knowledge sharing - but also have fun whilst doing so. As a radical, it is opportunity to challenge the status quo, challenging existing structures and power relations. And as a digital storyteller, the chance to skill-share, learn from others and to capture and amplify voices of persons who are often left out of decisions made on their behalf.


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