About Jeanne Marell

Jeanne Marell
Humlebaek | Denmark


Jeanne Marell Coloplast, Head of User Research, Front-end Innovation
Jeanne led the development of Coloplast’s Design DNA, then rolled it out across new innovation projects. She is now leading the team establishing a new best-practice for user/design research.

To me, service design means...

Our current approach, methods and culture in the team are very much service design-driven. Whilst traditionally Coloplast has been a manufacturer of physical products, the future will likely include digital products and services as well. As such, we're on a journey to grow the company: the breadth of its user experiences, the teams that create them, the culture and the skills required to deliver them. Exciting times!

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