About James Samperi

James Samperi
London | United Kingdom

James Samperi is a Director at service design consultancy Engine. Since August 2015, James has also assumed the role of Interim Head of Customer Experience for Dubai Airports.

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He heads up a new and agile research and design team focused on delivering an innovative end-to-end experience that aims to change the paradigm of the conventional airport.

James Samperi

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Touchpoint Article The Three Ideas Driving Organisational Change

The Three Ideas Driving Organisational Change

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Touchpoint Article Great Customer Experiences Don’t Happen by Accident

Great Customer Experiences Don’t Happen by Accident

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