About Isabelle Goller
After completing her studies of tourism management in Vienna, Isabelle Goller worked as a marketing coordinator for a hotel chain and as a brand consultant at a branding agency. Convinced of the necessity for and benefits of service design, she founded one of the first design agencies with a focus on Service Design in Austria. After moving back to Vorarlberg she founded a new company with two long-time partners: Estuar
Isabelle is an active member of the Service Design Network, co-founder of Service Design Vorarlberg and lectures at various Universities in Austria. As a service designer and innovation consultant she and her partners work with big companies as well as with SME, founders and start ups.
To me, service design means...
First of all mindset. Then process, methods and tools.