After completing my studies of tourism management in Vienna, I worked as a marketing coordinator for a hotel chain and as a brand consultant at a branding agency. Convinced of the necessity for and benefits of service design, I founded Nea, an agency with a special focus on service design and brand development, together with Katharina Ehrenmüller. I am an active member of the Service Design Network Chapter Austria, co-founder of Service Design Vorarlberg and I give lectures at the FH University in Vienna.

Isabelle’s interest in Service Design

Methods, tools, projects/cases and their learnings, trends ...