About Ian J. Cox

Boston | United States

Background in digital project management and currently overseeing services delivery for a digital product design and development agency in Boston.

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I have dual citizenship in US and Ireland

Curious about how design is reshaping how people experience products and services. I'm excited to learn more about SD and how to grow Cantina's understanding of Service Design.

Ian J.’s interest in Service Design

How is Service design currently "handled" in large product and service companies. Why has it emerged? How does Service Design play out with the Internet of Things? What skills and background do Service Designers typically have?


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