About Hudson Pridham
SDGC19 Workshop Facilitator Hudson Pridham
Hudson Pridham is passionate about creating intuitive interfaces that make accessing, acting upon, and distributing complex information easier. At Bridgeable, he focuses on identifying and addressing pain points in user experience and manages software development. At OCADU he teaches research methods, co-design, and prototyping within the Master of Inclusive Design program. He holds a bachelor’s degree in architectural studies from the University of Waterloo and an MDes in Digital Futures from OCADU.
Workshop - together with Max Silverbrook
'Chatting Chatbots: Bringing Chatbots to Life'
Chatbots are playing an increasingly important role in delivering standout experiences that deepen customer relationships. Building successful chatbots requires more than technical expertise. To create engaging and valued chatbots, we must understand customer needs, behaviours, and service interactions, while leveraging best practices in conversation design. In this workshop, participants will apply service design techniques to design, build, and test interactive chatbot prototypes.