About Henrietta Curzon

Henrietta Curzon
London | United Kingdom

Passionate public sector service designer

Henrietta Curzon IMPOWER, Senior Manager & Insight Lead

Hi. I'm an experienced service designer, data analyst and behaviour scientist, leveraging insights to transform the public sector, making a difference for citizens and staff. I have a particular interest in social care and the criminal justice system. 

To me, service design means...

Service design is an apporach to improving complex public services that has inspired me and frames the way I work.

Henrietta’s contributions

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Touchpoint Article Designing in Complexity Demands Change Management

Designing in Complexity Demands Change Management

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