About Hanna Nissinen

Hanna Nissinen
Helsinki | Finland


Hanna Nissinen OP Financial Group, Business Designer
With a background in Service Design, I'm currently working as a Business Designer for smart living business area in OP Financial Group. I'm also a certified Lego Serious Play facilitator.

To me, service design means...

I'm currently interested in creating customer experience in strategic level and bringing the customer focus on business development. I'm always willing to learn more about workshop facilitation and co-creation methods. I would like to know more about creating employee experience and how to combine Systems Thinking and Design Thinking.

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