About Grant Smith
Grant is a management consultant, product manager and entrepreneur. He is passionate about digital strategy, service design, digital product management, innovation methods and Agile.
in my area
I'm the communications co-lead for the Washington DC chapter of SDN. I'm also a certified product manager and scrum master, and have led the research, design and development of over thirty digital products/services.
Grant’s interest in Service Design
My interests are in promoting service design in the public sector, designing holistic digital solutions, customer experience strategy, service design at scale and scaled innovation management.